Changed to velocity payments - Recruiting Manager Smart Choice Payments Employee Review

In the time I have been working at Smart Choice Payments, I have witnessed a revamping of the chain of command structure and delineation of duties. There is a lot more communication between departments as well an open-door policy to tell management where there is need for improvement. Training from entry level to managerial level is given regularly now. Also, I began at an entry level position, and I was able to move up to a managerial position within a six month period of showing imitative and dedicated work ethic.

I think there are still aspects of operations and sales that need to be better organized and streamlined, but compared to where the company was a few month ago, the improvement is dramatic! Also, Paul Wang (COO) and Malonna Brooks (HR) have done immense work to reestablish a company culture of integrity, appreciation, and respect for colleagues and clients.

You could potentially make a decent amount of money. They forced leases on merchants to make a lump sum of cash up front. They also lock the merchant into a contract, the proceeds of which they will share with you.

You have to sell your soul and have no integrity whatsoever in order to be okay with how they do business. If you don't care about your clients and are willing to trample on anyone and anything to make a quick buck, then this is the company for you. They don't educate their sales staff. They don't want you to be educated because you'll realize that not only are you ripping off businesses, you're being ripped off by Smart Choice. Yes, you can make a decent amount of money, but it is NOTHING compared to what they are making off of you considering you're the one doing the leg work in the field and closing the deal. Did I mention that they don't want you to be educated? In fact, they won't train their employees to read credit card statements. You're supposed to get a statement, fax it to your manager, and wait for him to tell you how to pitch/close the customer. Their rates aren't competitive, but they don't care because they'll get the customer locked into a 3 year agreement with a $500 cancellation penalty.