Terrible Department - Customer Service Representative Sloan Employee Review

Innovative thought culture, respects their employees, great benefits package, and competitive salary.

Leadership may be slow to make decisions at times, but it is usually to ensure the most success for the employees and the company.

They have competitive pay, and they don't micromanage

Management has all been hired in laterally at their roles so they don't have any understanding of the jobs their people are doing nor the tools they work with. Company lacks vision, doesn't have working tools to do your job, and they haven't launched successful products in a really long time. This company is just sitting on old products which they have patented and continue to make them money while not being actively forward looking. If you work here know that it will quickly become boring and unfulfilling, since you won't be learning much. Company paid an expensive consulting group to tell them what was wrong with the company and they told them it was management... They fired the consulting company because they couldn't take a hard look in the mirror...