Company built on gaslighting employees and throwing spaghetti against the wall - Customer Success Manager Skupos Employee Review

Thank you for your feedback and for recognizing our efforts to create an inclusive environment. It's important that our employees are fairly compensated and have the opportunity to interview for any internal roles for which they might be qualified. We hear your point loud and clear on internal career paths, and are actively working on this initiative. . We're sorry that you were dissatisfied with your experience, however your feedback will help us to adjust our internal processes to improve the experience of others. We did pivot in 2020 between retail and enterprise, and we certainly didn’t aim to create whiplash or a sense that we lack focus. Operating in a two-sided market is an exciting position, but also creates a natural tension that means we constantly need to assess where to drive focus and innovation to create the most value to our customers across both sides of the business. We are excited about the opportunity ahead, and realize it is our employees that get us through this next chapter of growth. We appreciate your willingness to take the time out of your day to share this feedback with us. We hope the next chapter in your career is fruitful, and we are grateful for your commitment to our customers while you were with us.