No management recognition paired with outdated practices to make owners rich - Customer Service Agent Sixt Employee Review

1.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

Cons

Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

Explore other reviews about Sixt

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of employee engagement

Cons

Base pay could’ve been better

avatar
Sixt Response
1mo
Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-company vehicle -401k -health/dental -some pto

Cons

-no work life balance -expected to work on pto -constant changes in expectations -unrealistic performance metrics

avatar
Sixt Response
17h
Dear employee, Thank you for your loyalty to SIXT over the past eight years – that means a great deal to us. We're glad you appreciate the benefits we offer, and at the same time we hear you clearly on the challenges around work-life balance and shifting expectations. Feedback like yours is important, and we'd love to have a more personal conversation about your experience. Please don't hesitate to reach out to us at talents@sixt.com or speak with your People Business Partner directly – your wellbeing matters to us. Best regards
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