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Simple Technology Solutions

Engaged employer

Lots of room for improvement as the company is still growing. - Anonymous employee Simple Technology Solutions Employee Review

3.0
18 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great competitive benefits. Company events are fun. Handful of people who work here are wonderful individuals. Ability to learn new skill sets based off the many hats that you will wear.

Cons

Some individuals contribute to a negative work environment and nothing is done about it. Back office team members are not given same level of respect or kindness that is shown to team members on contracts. Underpaid for responsibilities of role.

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Simple Technology Solutions Response
2y
Iron sharpens iron. I will commit to you that your feedback will be front and center in making some course corrections in 2024. I’ve seen a number of bits of feedback citing the delta in focus on how our engineers & billable personnel are handled versus how members of overhead/backoffice teams may feel. And I will say that since our founding, we’ve deliberately designed our culture to focus on “loving up” and providing servant leadership to the people on the front-lines--the people delighting our customers and generating our revenue. I personally worked for companies where the people in the “ivory tower” @ “corporate” neglected the forward deployed teams and literally created impediments to their delivery of value for our clients. So we intentionally sought to create the opposite dynamic at STS. But if I’ve over-corrected for that dynamic, then I will refocus on a course correction that seeks to bring things back into a better balance--but can’t promise that our overall priorities will change. A priority and focus on our forward deployed personnel is in our DNA and support roles are servant leaders providing “support.” To your point about our growing pains though, we’ve grown pretty aggressively [like to the 40+ new people over 2023 til Jan of 2024…which is a lot for us!]. We are in the business of people and admittedly our systems/operations have struggled to integrate all of those people. But for you to not to feel kindness and respected along the way, that is unacceptable. No excuses… your feedback is just what we need to buckle down and tackle. Thanks again for your feedback. Leaving feedback means that you believe that we can do better. And we’re up for that challenge. Adrian Rich CEO www.linkedin.com/in/adrianrich

Explore other reviews about Simple Technology Solutions

5.0
30 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Career development resources, fully remote, flexibility, unlimited PTO.

Cons

Startup 'many hats' situations at times; below market salary.

1.0
15 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The client-facing technical staff are highly competent and seem to operate with minimal interference from the chaos at headquarters. If you're assigned to a client contract and shielded from internal operations, you may avoid the worst of the internal dysfunction.

Cons

Toxic Leadership Culture: Senior leadership interactions are marked by open hostility, emotional outbursts, and a lack of professionalism. Staff have witnessed shouting matches, belittlement, and even tears during executive-level meetings. No Clear Vision: Leadership lacks a coherent strategic direction. Decisions are reactive and often ego-driven, not guided by data or long-term goals. Internal Disrespect: There is little collaboration or mutual respect among executive team members, which creates cascading confusion and disorganization. Inability to Manage Conflict: Despite having team members with formal training in conflict resolution, the organization remains plagued by unresolved internal strife. Microaggressions and Bias: Microaggressions and racially charged comments have been tolerated within the organization, with no real accountability enforced. Financial Instability: The organization is under serious financial strain and has conducted multiple rounds of workforce reductions to stay afloat. Pay Disparities: Significant compensation gaps exist between departments, particularly between client-facing staff and back office roles. Expensive Benefits: While multiple health plan options are offered, they are overpriced and not accessible for many employees — quantity does not equal quality. “Unlimited” PTO in Name Only: The company advertises unlimited PTO, but the reality is that time off is difficult to take and culturally discouraged. Absentee Leadership: Key leaders are frequently disengaged, with critical responsibilities offloaded to less experienced staff. Major initiatives stall due to lack of leadership alignment or support. Inauthentic Employer Branding: Employees are frequently encouraged (and in some cases, pressured) to leave overly positive reviews online in order to boost the company’s image and compete for workplace awards. High Turnover: Previous team members in key roles have exited due to the toxic environment — and that cycle continues. Lack of Accountability in Revenue-Generating Roles: Some teams with high compensation packages deliver little in terms of new business or measurable growth.

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