Started as a friendly startup, ended up a hypocrisy - Anonymous employee Shift Paradigm Employee Review

Hi, I wanted to thank you for taking the time to give us your feedback and review. I am really sorry that your experience at Trendline was not what you wanted it to be and it pains me to know that after all this time, you continue to feel this way. I would like to address a few of the comments that you made above that maybe will be able to provide closure or at the very least clarity. 1. We saw the need for a FT individual to handle HR as we grew and since April 2016 , we have had a VP of HR to handle all of the needs for our employees in each office. She has done an incredible job for us and I am honored to work with her. 2. As an agency whose sole focus is email marketing and continues to be, we are always looking for new ways to innovate and put processes in place so that workflow and time management can get better. The online task management system is not a "task management" system. It is a project management system that is able to streamline the workflow for the hundreds and hundreds of projects we have going each and every month. Those that use it effectively see that that their projects run smooth with an accurate paper trail as well as an approval system thus making their work easier. Those that don't, see it as a task based system. 3. Time management/reporting is the key to success for any marketing agency. As you know, we bill our clients based on the hours we work for them so the accurate recording of the hours is essential. We are always training on changes so that everyone is recording the right amount of hours. 4. As a growing agency we pride ourselves on not having a "sales team" to secure business. The "higher ups" are out of the office for a reason which is normally to visit clients or meeting with potential new ones. We have an open calendar system and welcome everyone in the company to see the executives schedules on exactly what we are doing. I could address many other points, but I am not sure it would change how you felt during your time with us. Know this...we take these reviews seriously and as one of the owners of the company, it truly saddens me that someone is out there thinking these thoughts about their past employment with us. I keep in contact with many of our former employees (both voluntary and involuntary) as I truly do care how things shake out after they leave Trendline. That said, I am thankful that you took the time to share your opinion here. I wish you all of the best in the future. Andrew Kordek Co-Founder.