Pros
The Shazam product has endless possibilities which leans on great technology teams. There are countless ways most people could imagine to take this household name to the next level. The entire company is full of potential.
Cons
The problem with all of Shazam's potential is that it has been wasted for over a decade and at some point, the rest of the world will have caught up and past them by. All of this lies in the fact that the leadership at almost every level is full of more hubris than industry knowledge. It's almost sad that such a powerful music discovery mobile app is run by people with absolutely NO real experience in music or mobile. Those with some experience in those worlds quickly realize there is no way for their voices to be heard, because the leadership feels that they know better, even though they know nothing. Those who play along with the charade get promotions, whereas those who speak out are fired.