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      Shake Shack

      Engaged employer

      Shake Shack reviews

      Strong pay and benefits hindered by management turnover - General Manager Shake Shack Employee Review

      3.0
      27 Jun 2026
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

      Cons

      Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

      Explore other reviews about Shake Shack

      5.0
      9 Jun 2026
      Crew member
      Recommend
      CEO approval
      Business outlook

      Pros

      The salary was pretty good, good benefits and everyone working there were really nice

      Cons

      A little dirty sometimes, and can be pretty stressful

      4.0
      24 Jun 2026
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work/life balance, Shack-tenured leadership is great but dwindling

      Cons

      Health insurance is awful, new leadership is heavily diluting the culture

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