Outreach Counselor - Anonymous employee ServiceNet Employee Review

4.0
25 Jun 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It helped me gain experience, many of the coworkers were passionate about the work they did, the hours were fair.

Cons

Pay did seem fairly low, if that were different this would be a job that I could see myself doing long-term. Schedule was very different every week which could be seen as good or bad.

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5.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Benefits and work life balance

Cons

Low pay for chaotic environment

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

* Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

Cons

* Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

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