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Service Partner ONE

Is this your company?

Pivot: from chaos to hell - Anonymous employee Service Partner ONE Employee Review

1.0
10 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you don't have any experience and want to work in your area of expertise, you can learn something and earn experience for your CV. Plus, you learn how to handle a clueless management. You might get to know some nice colleagues. They make working hours more bearable. Most are aware of the ridiculous situations and BS coming from the management and it helps to laugh about it together.

Cons

The management is really clueless. Especially the CEO thinks he knows it all and doesn't listen to anybody with expertise. Maybe if that somebody is an external agency, he listens, because external agencies know how to sell their stuff. "Not losing ones face" is a very important thing to the CEO. That's why he dislikes you, if you talk back or ask a question he is not prepared to answer, during a meeting. The management is highly unprofessional. Weeks before they fire somebody, they might already mention it to a couple of unrelated co-workers. In general, the CEO likes talking badly about people that are not in the room. Ofter coming from leftfield. Former colleagues you don't know or current co-workers that are just outside the meeting room could be the target. The management is constantly patting their own backs for saving the company and remind the team in team-meetings how bad the former managers were. How about concentrating on the current situation instead? Even if you try to stick to processes, the management won't respect them. They don't even respect meeting rules. A meeting might get postponed as often as 8 times, sometimes without a notification-e-mail, sometimes when it already should have started . You never know, if the meeting takes place. They never add one of the conference rooms to the meeting, so you don't know where to meet. You have to wait until they come by and grab you. Sometimes that happens an hour later than agreed upon or they forget it altogether and schedule a new meeting maybe or maybe not. The employee is not important and their concentration does not matter. This is not a company anybody should work for long.

Explore other reviews about Service Partner ONE

1.0
20 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you were able to make it through the SPO hell, every job after that will be breeze.

Cons

The team leads are way too young and inexperienced. C-Level managers are very much needed but the management won't make this happen, fearing their own incompetence will then finally be exposed. The team itself isn't really a team. Everyone is on themselves. Even at lunch everyone just does their own thing and sits somewhere alone eating their food. There's no proper onboarding, no proper introduction to the team - nothing. Again: Everybody is on their own. You'll have to figure your tasks out on yourself because the team leads and more so the management don't have a single clue. If you have questions, google it because there's nobody to help you.

5
2.0
9 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great starting salary and bonuses Some really fantastic people Limitless opportunity to pursue your own strategy

Cons

A product that didn't work or suit the needs of the clients Catastrophic disarray in overall strategy and operations Scattergun and upsetting approach to hiring and firing Outspoken characters fired for speaking the truth for the good of the business Zero confidence that you would still be employed at the start of each week Managers who were there by virtue of connections or favouritism rather than ability Amazing incompetency in many important parts of the business Marketing focused on flights of fancy rather than selling the product Cringeworthy use of fist bumps, 'go team,' 'rockstar' etc to build team morale Lies told to smooth over unpopular decisions and to paint a rosier picture than the all too apparent reality

3
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