End of an era - Sales Service Express Employee Review

2.0
29 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Quick sales cycles that don’t require prior technical acumen. There are still a few good people left!

Cons

What was once a great culture that treated customers like a partner has turned into a used car salesmen culture that views customers as the enemy that we have to coerce into doing business with even if it isn’t in the timeline of the end user.

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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