Great Company! In 2022 - Account Executive Service Express Employee Review

2.0
28 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Unparalleled community with unbelievable access to sales support tools and upper management

Cons

The company grew too quickly and managed to lose a lot of what made it different on the way. In one quarter, it let go/fired 25%-35% of its sales force. Quotas were a joke; only 20% of the sales team hit them in 2024. Enforces a minimum new agreement deal size while the competition does not. Simply put, unrealistic expectations, without the support necessary to realistically achieve them

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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