Good not Great - Anonymous employee Service Express Employee Review

3.0
23 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get the opportunity to work with awesome people and for one of the top data center maintenance companies globally. They are good about creating a reasonable level work life balance being are able to schedule doc appointments or take care of a kid who’s sick. The company continues to grow and acquire companies year over year, creating job security.

Cons

They are struggling to maintain who they are as they grow, but can’t seem to recognize that. Company is losing touch of those in the middle and no longer have clear or reachable career growth opportunities. Senior leadership make decisions without full understanding of work streams below. There is little to no opportunity to impact your compensation growth outside of sales roles, just an annual cost of living adjustment.

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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