It all went downhill after the acquisition of Bluechip 😔 - Anonymous employee Service Express Employee Review

1.0
18 Jul 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely none after the acquisition by Service Express of the former great company to work for Bluechip Customer Engineering.

Cons

Too much emphasis on growing sales and not supporting support functions, poor senior leadership, no direction, moral is very low, too many changes that are not explained, loss of many years of technical and business expertise, staff are all looking over their shoulder, no support from senior leads, very poor processes, toxic environment, no trust in ELT or SLT anywhere in the business,

Explore other reviews about Service Express

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

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