Company Died Through Merger - Sales Development Representative (SDR) Service Express Employee Review

3.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance was great. Leaders used to be great.

Cons

They sold out to private equity who bought another company. They merged and hundreds of great people lost their jobs. The company that used to exist is no longer. Now in the hands of wealthy financiers, I am sure the culture will continue to deteriorate. If you want to work to make rich people more money this is the job for you.

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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