Fake positive reviews for PR management. Disgraceful HR! - Sales Associate Service Express Employee Review

1.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

If you want arrogant sales leadership and a phoney corrupt HR team that doesn’t protect employees and submits fake positive reviews when they know how damaging the real negative reviews are then this is your place!

Cons

HR must know the reviews on specific leadership folk are real and has gone into blatant damage control mode by submitting fake positive reviews themselves whilst replying to other comments to make themselves look good. It is obvious to everyone who looks which makes it even more shameful and dishonorable.

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Service Express Response
6mo
Thank for you for your feedback. We very much take the feedback of our employees seriously, which is why we invite those who leave reviews an opportunity to connect with our HR team directly should they have something to share to help guide internal improvements. While your review reflects a poor experience, we adamantly encourage you to connect with your direct HR Business Partner or contact HR@serviceexpress.com to share specific feedback so that we can better understand your concerns, and take appropriate action where necessary. We also have other ways to convey feedback internally including anonymous surveys and regular employee/manager calibration meetings. Unfortunately, Glassdoor is not an effective medium to address employee concerns, which is why we ask that you connect directly with our HR team and/or your manager. We are awaiting your internal outreach, and a member of our HR team will be standing by to speak with you should you decide to connect with us.

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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