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      Serco Group

      Engaged employer

      Serco Group reviews

      Great WFH Culture - Customer Service Representative Serco Group Employee Review

      5.0
      9 Jan 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent culture, support and development. Flexibility within work from home format. Lateral and vertical career opportunities regularly offered, with preference to promote internally and develop talent

      Cons

      Your time here is what you make it. Which can be a con if youre unable to provide a lot of self direction

      Explore other reviews about Serco Group

      5.0
      9 Apr 2026
      Engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Job is mainly based on how well you can work systems with computer software.

      Cons

      Things are constantly changing on the fly.

      4.0
      9 Jun 2026
      Configuration analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice benefits, and health plans

      Cons

      Commuting, travel, and cost of parking

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