Pros
Lovely, talented people who are always happy to help, Collaboration between teams is usually pleasant. Middle management do try their best for you despite leadership pressures. Ok place to start if you have no experience or technical skills.
Cons
Toxic work environment caused by leadership and HR, Employees and middle management very rarely will be listened to. You will be under constant stress and scrutiny day in/day out trying to keep up with unrealistic KPI's that constantly are changing whilst also trying to manage a high workload that easily becomes unmanageable due to the high volume of work. Tendency for finger pointing when things go wrong. Worked for nearly 3 years, more than half of my time was on minimum wage. Easily found a near 50% wage rise when looking for other Application Support jobs on the market. Very little room for progression, after consistently exceeding my job roles expectations for years, no official promotion or pay rise was offered, despite being one of the top performing members of my team stats wise 2 years in a row. It's obvious the company has little to no money left to actually invest in the people who work tirelessly to keep this company afloat. Was threatened with termination of my employment 1 day after returning from life threatening sick leave by HR. The reason for this threat was "Regarding my absence" despite it being pre approved by HR themselves... They then gave me a miniscule pay rise after I threatened to leave a couple of months later in an attempt to keep me at the company, Many other examples of shady, toxic, borderline discriminatory behaviour from leadership and HR that don't involve me. Do not expect human empathy. We are all purely resources to them. Staff turnover is high for a reason. Its only now that I have moved on that I've realised how badly this place affected me and my team members mental health. This is not how a healthy, normal company is supposed to operate. My quality of life has drastically improved since leaving. If you already have worked in IT previously, there is no reason to work here as of July 2024. I honestly wish the best for everyone at SI and hope things improve soon.