Overworked and Underpaid - Licensed Insurance Agent SelectQuote Employee Review

1.0
15 Aug 2025
Recommend
CEO approval
Business outlook

Pros

-You gain high-volume phone sales experience (6–8 hours/day). -Exposure to working under strict performance metrics. -Opportunity to learn rapid lead handling and quota-driven sales tactics.

Cons

-Extremely poor work-life balance; little to no breaks. -No residual commissions. -Overwhelming workload with unrealistic performance metrics. -Low pay per policy (~$15) compared to industry standards ($100–$150). -Questionable customer acquisition methods. -Pressure can lead to selling clients the wrong policy just to hit numbers. -Company focus shifted toward shareholders after going public. -Employees are treated as “just a number” rather than valued contributors.

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SelectQuote Response
10mo
Thank you for taking the time to leave a review with us. SelectQuote values your feedback and wants to address your concerns. We are very sorry to hear about your experience. SelectQuote strives to give our candidates an in-depth training, with realistic expectations of the dynamic and competitive sales environment. We follow strict standards of the industry, including the demanding schedules and large call volume that an agent can at times face. We understand that this structure can be challenging and might not be the best fit for everyone. Reflected in the culture at SelectQuote, our goal is to foster a supportive environment where management is involved and committed to helping our agents grow in their roles through clear communication and extensive guidance. SelectQuote takes your words very seriously and will use them to help us improve moving forward.

Explore other reviews about SelectQuote

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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