One of the biggest challenges was the unrealistic expectations set by management.
We were often expected to convert low-intent leads—many of whom responded to misleading ads promising free coverage—into high-premium buyers.
This created constant pressure to meet aggressive sales metrics with very little support or acknowledgment of how unqualified the leads were.
While coaching was available, the overall structure prioritized numbers over strategy or long-term client relationships, which made it difficult to feel successful or truly supported in the role.