There is literally no room for advancing once your brought on/in as a sales role. I check internal board DAILY looking for anything I would enjoy like Quality Assistance, Help Desk tech support, Training or Team leadership but its all gated behind these Licensed roles. I do not want to get Licensed for something I don't enjoy!
- Rude Customers
- VERY poor lead generation
- Horrible process of qualifying callers before getting them to an agent
- NO room for growth within the company
- Internal job board is a joke everything is always for the licensed agent roles nothing for help desk or quality.