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      SelectQuote

      Engaged employer

      SelectQuote reviews

      SelectQuote is not a job but a career - Customer Care Representative - Team Lead SelectQuote Employee Review

      5.0
      24 Jun 2025
      Customer care representative - team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      SelectQuote has an amazing team culture, you always have the support that you need. You are set up for success not failure. If you are looking for a place that respects you, listens to you and helps you, then you have found a place to call home. A lot of room for growth and advancement. Coming to SelectQuote will be the best career move you could make.

      Cons

      Sometimes during the year, there are long hours, but you learn to love it.

      avatar
      SelectQuote Response
      11mo
      Thank you for leaving a review with us. We are extremely grateful for your dedication to SelectQuote, and are happy to hear that you feel the same support back. It is very important to us that all team members in various divisions feel supported in their professional careers and that there is room for growth! It is also important to know that employees feel supported during fast-paced seasons. We will continue to work on ensuring every employee feels they have a great work-life balance, particularly during those peak seasons! Thank you again for your review.

      Explore other reviews about SelectQuote

      5.0
      2 Apr 2026
      Medical technology - sqa ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy & smooth onboarding + fantastic training.

      Cons

      The hiring process is not immediate or quick however the time from initial interview to training was not more than a month.

      avatar
      SelectQuote Response
      2mo
      Thank you for sharing your feedback. We’re glad to hear you had a smooth onboarding experience and found the training to be helpful. We also appreciate your perspective on the hiring timeline, as feedback like this helps us continue to improve the candidate experience. Thank you for being part of SelectQuote.
      3.0
      22 Jun 2026
      Software qa analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Annual bonus based on employee and company performance

      Cons

      Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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