fine enough job, get paid well - Customer Service Representative SelectQuote Employee Review

4.0
20 Mar 2025
Recommend
CEO approval
Business outlook

Pros

get paid well for what i do

Cons

really repetitive, can sometimes be unethical

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SelectQuote Response
1y
Thank you for leaving a response. SelectQuote values your feedback, and as a current associate, it helps us call for timely improvements to the overall experience. Our sales agents receive in-depth training on their roles to best prepare them for day one. Please note that this includes transparent expectations of the industry standards, which can be competitive and rigorous. It's important to note that our leaders and teams look for ways in which they can help our agents elevate their careers and find the best role for them. We strongly encourage you to reach out to your supervisors, managers, or fellow associates for different opportunities for career trajectory at the company! We understand your concerns and appreciate the honesty in your review. SelectQuote hopes to improve your experience moving forward.

Explore other reviews about SelectQuote

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy & smooth onboarding + fantastic training.

Cons

The hiring process is not immediate or quick however the time from initial interview to training was not more than a month.

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SelectQuote Response
2mo
Thank you for sharing your feedback. We’re glad to hear you had a smooth onboarding experience and found the training to be helpful. We also appreciate your perspective on the hiring timeline, as feedback like this helps us continue to improve the candidate experience. Thank you for being part of SelectQuote.
3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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