Avoid - Customer Services Representative - SDA SelectQuote Employee Review

1.0
10 Mar 2025
Recommend
CEO approval
Business outlook

Pros

There are no pros working here

Cons

Over worked, under paid, disrespected.

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SelectQuote Response
1y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback and wants to address your concerns. We are very sorry to hear about your experience. Throughout training, SelectQuote strives to give our candidates realistic expectations of the competitive sales environment. As a result, our management is committed to providing the appropriate support to moderate the dynamic challenges that our agents can face. Additionally, the company offers competitive compensation while following industry standards. SelectQuote values each member and strives to create a community that offers support and guidance where it is needed. We are sorry that this is not what you experienced during your time at SelectQuote. Once again, we are sorry to hear about your experience. SelectQuote takes your words very seriously and will use them to help us improve moving forward.

Explore other reviews about SelectQuote

5.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, growth opportunities, good management

Cons

Low pay for the field

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SelectQuote Response
3mo
Thank you for sharing your feedback. We’re glad to hear that you had a positive experience with the team, management, and opportunities for growth during your time at SelectQuote. We appreciate you also sharing your perspective on compensation, as feedback like this helps us continue evaluating how we support our associates. Thank you for the contributions you made while part of the team, and we wish you all the best in your future endeavors.
3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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