Low pay comparative to competitors, non Medicare sale requirements and poor management - Medicare Agent SelectQuote Employee Review

1.0
26 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Remote work environment and inbound leads

Cons

There is nothing that SQ provides that is proprietary. The inbound leads they purchase are sourced from the same place as their competition while paying significantly less per sale. They also require that you sell ancillary products to increase your Medicare sales pay; even at the highest level of tiers you are still being paid significantly less than what competitors offers. They will also require weekends and up to 14 hour days during AEP season. They have designed a system that does not favor sales agents and is meant to take as much money from agents sales as possible. They do this through required transfer to other departments, in which they do not have sufficient agents to field said calls so you do not receive credit for the transfer. As well as requiring sales of ancillary products in which you transfer to another department and hope they are willing to work a lead to make a sale. Often they fail miserably in this regard. Follow the stock price since going public, the policies and procedures implemented by senior management since that time have only increased the capability for SQ to keep money from agents. They do this through non CMS requirements for compliance and non Medicare sales related metrics. Truly a if you cant make more, take more philosophy. There are serious issues with management from the highest level at this company and throughout middle management. Constant implementation of pilot programs and withdrawing them later in the month, delayed information regarding commissions as well as the delayed or non existent reporting surrounding your compensation. I was a recognized agent with my time at SQ and there was little room to improve my take home pay without entirely forfeiting a work life balance. I resigned amicably and professionally but they still elected to withhold my final commissions without cause. I cannot recommend SQ to anyone.

Explore other reviews about SelectQuote

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
2d
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

avatar
SelectQuote Response
2d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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