Pros
Remote work environment and inbound leads
Cons
There is nothing that SQ provides that is proprietary. The inbound leads they purchase are sourced from the same place as their competition while paying significantly less per sale. They also require that you sell ancillary products to increase your Medicare sales pay; even at the highest level of tiers you are still being paid significantly less than what competitors offers. They will also require weekends and up to 14 hour days during AEP season. They have designed a system that does not favor sales agents and is meant to take as much money from agents sales as possible. They do this through required transfer to other departments, in which they do not have sufficient agents to field said calls so you do not receive credit for the transfer. As well as requiring sales of ancillary products in which you transfer to another department and hope they are willing to work a lead to make a sale. Often they fail miserably in this regard. Follow the stock price since going public, the policies and procedures implemented by senior management since that time have only increased the capability for SQ to keep money from agents. They do this through non CMS requirements for compliance and non Medicare sales related metrics. Truly a if you cant make more, take more philosophy. There are serious issues with management from the highest level at this company and throughout middle management. Constant implementation of pilot programs and withdrawing them later in the month, delayed information regarding commissions as well as the delayed or non existent reporting surrounding your compensation. I was a recognized agent with my time at SQ and there was little room to improve my take home pay without entirely forfeiting a work life balance. I resigned amicably and professionally but they still elected to withhold my final commissions without cause. I cannot recommend SQ to anyone.