I wish I didn't have to say this - Anonymous employee SelectQuote Employee Review

1.0
18 Nov 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you'd like an honest look at what it's like working for this company I suggest taking a look at the reviews from March 12th and January 14th of 2019. You'll notice a company that averages less than 5 reviews a MONTH somehow managed to get 28 in a SINGLE DAY on March 12th and 14 on January 14th. Now that's pretty unusual in itself, but what's really odd is that out of these 42 reviews: 37 are glowing 5-star reviews, the remaining 5 are glowing 4-star reviews. That has to be a record. This is the epitome of working at Selectquote. I've worked here for a very long time and I can honestly say that years ago it was the best job I've ever had, the best company I've ever worked for, and I would have recommended it to anyone. Sadly, that company no longer seems to exist. In the last few years things have become steadily worse, until they seem to be at their lowest point yet. The top phrase I now hear among co-workers is "sick and tired". They are sick and tired of being asked to meet goals that simply aren't achievable, sick and tired of having to lower the quality of their work further and further to meet these goals, sick and tired of the company valuing "metrics" far above their employees well being. Metrics are God at SelectQuote. In my experience, if you work here: You will be asked to do things that make you ethically uncomfortable (at best) in the name of meeting your numbers. You will sacrifice the quality of your work for quantity, because you'll have to in order to meet those numbers. You won't provide customers the services they pay you for, because you won’t be able to and still meet those numbers. The company has become a bad sitcom parody of the profit-loving, soul-crushing, employee-exploiting corporation. I would never allow them to handle my insurance. From what I have experienced, egregious errors and incompetence seem to run rampant behind the scenes. I’ve been horrified at the mistakes I’ve personally seen, and the consequences our customers have had to suffer because of them.

Cons

You do not want to work for a company that would create dozens upon dozens of fake reviews to offset the overwhelming number of honest negative reviews, so that they can trick you into working for them. That type of company couldn’t make it more obvious how little respect they have for you than to try and deceive you before you even become their employee.

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SelectQuote Response
6y
Thank you for sharing your opinion. We are sorry if this might disappoint you but the reviews here are not fake; they are from former and current employees like you. In every sales environment, there is almost always a quota or goal to be met and we have managers who are always ready to lend a helping hand to those who are struggling to meet their goals. The insurance industry that we are in is highly regulated. We have quality assurance procedures to which we adhere. We also have regular and systematic audits that are service, product and compliance related. If there is an error, we address and rectify it accordingly. We are always open to a dialogue so if you have any ​more feedback​, please step forward and talk with a manager or our HR personnel.

Explore other reviews about SelectQuote

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

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SelectQuote Response
1w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been an incredibly positive experience. The atmosphere is welcoming, collaborative, and genuinely uplifting—you can feel that people enjoy being here. Leadership fosters a culture of respect, transparency, and open communication, which makes it easy to share ideas and feel heard. What really stands out is the level of support across all teams. Whether you're new or experienced, there’s always someone willing to help, mentor, or guide you. It creates a strong sense of teamwork and trust that makes a big difference day to day. The company also truly invests in growth and development. There are clear opportunities to learn new skills, take on challenges, and advance professionally. Effort and dedication are recognized, which makes it motivating to give your best.

Cons

The fast-paced environment can be demanding at times, but it keeps things exciting and creates plenty of opportunities to learn and grow quickly. High expectations may feel challenging at first, but they push you to develop new skills and reach your full potential.

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SelectQuote Response
1mo
Thank you for sharing your feedback. We’re so glad to hear that you feel valued, supported, and inspired in your role at SelectQuote. It’s great to see your perspective on our collaborative culture, leadership, and opportunities for growth. We also appreciate your insight into the fast-paced environment and how it can support development. Thank you for your continued contribution and we’re grateful to have you on the team.
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