No care for staff - Claims Specialist Sedgwick Employee Review

1.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Full time remote contracts, but not much else

Cons

Poor salaries, the people making decisions aren't equipped to do so, they simply see numbers and continue to take on more and more work and expect the people that really matter to just get on with it without consideration. All of our immediate team are stressed and suffering burnout, health issues, be it mentally or physically, and we're all slowly but surely checking out mentally. As the old adage goes, monkeys climb highest. Personally I feel completely trapped here at the moment, in the middle of selling our house and relocating later in the year with young twins, so interviewing is out of the question at present. There is zero incentive to do a good job here apart from self pride - No bonuses, terrible pay, absolute minimal pay rises even when you are supposedly excelling in your role. I currently work about 60 hours a week for both financial reasons and due to the workload, and I still can't keep up.

Explore other reviews about Sedgwick

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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