Unhealthy workplace practices - Claims Sedgwick Employee Review

1.0
15 Dec 2015
Recommend
CEO approval
Business outlook

Pros

This is an office desk job. There’s free coffee and tea. Medical, dental, and vision insurance is offered upon employment and not like 3 months in. 401k is offered after 60 days matching up to 6%. PTO days.

Cons

You develop chronic workplace stress working in WC claims at a company like Sedgwick as the salaries are extremely low-balled even for industry standards (and have not risen for years) and for the impact your decisions have on injured claimants. The workload is excessive and unreasonable bc even if you work at your most optimal and even if you work overtime (which they will never pay you for so you end up working extra hours every day for free and skip lunch regularly just to keep up), you cannot finish your work or finish it with investigations done appropriately to your liking. Even the top performing employees are exhausted and stressed as the workload is too much but upper management does not care to hire more people as they try to be efficient by squeezing their employees. The workplace stress was so stressful, I was even losing weight. The stress of working so intensely for such long hours has strained my eyes and has permanently worsened my eyesight. My pointer finger chronically hurts now (when it’s never before!) from clicking the mouse literally every second for hours on end bc this job, majority of the time, is administrative, busy work. And god forbid you file a WC claim for it bc that is unacceptable at a company that does WC. Leadership: not very supportive, understanding, nor sincere, can be quite condescending. They’ll tell you to ask questions, but they will actually get irritated with you when you do ask a question. And when I had a horrible cough/flu and didn’t feel well enough to come in, they did not believe me and tried to tell me it was probably just winter allergies and soon after, the person that sat next to me caught it too. Parking in the building is not covered by the company so it’s hundreds out of pocket each month. There is extremely high turnover at this company.

Explore other reviews about Sedgwick

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Cons

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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