Small Company Attitude in a Company too Big for a Small Company Attitude - Disability Specialist Sedgwick Employee Review

2.0
2 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Great PTO, good benefits,

Cons

They talk a good talk - they say "one company, one team" and supposedly we're all in this together but at this point the business has ballooned so much in the recent past that these values are not actually practiced. The workload is high and the days are long and, honestly, kind of boring once you get the gist of your job. Management loves to customize each program to the client's every need and desire and rarely takes into consideration the effort that actually has to go into fulfilling those promises because they aren't the ones doing the work, they get to hand it off to the people below them and go home. As many have said, pay is not even close to competitors. Advancement is based solely upon favoritism in the Eden Prairie office, at least. The amount of PTO you get may be good, but the difficulty in using it takes away from that. Everyone seems to have the same attitude which is not a good one - even the supervisors are just waiting for their opportunity to get out of here. It's hard to be positive when everyone around you is crabby and hates your workplace. If you are in the disability realm, the higher you climb, the more you pigeon-hole yourself into a small and highly competitive industry. Even with the pay being lower than average for my position, if I tried to move to another industry, the skills I've had from 3 years here would be worthless, I would probably have to take a $10,000-$20,000/year pay cut to change industries...which is why so many people stay, I guess.

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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