Whittles your self respect. - Quality Control Sedgwick Employee Review

2.0
15 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Get paid by how hard you work, how quickly and properly you process your work- If your work ethic is high, your pay should reflect that.

Cons

Components needed to complete your work are generally broken, the work pipeline is flawed, management is too complacent or lack competence in such a way that they wouldn't know what to do with any suggestions as to how to fix things.. they lack basic knowledge of most duties, making progression and efficiency essentially impossible. If they're feeling generous, you'll get lip service in their best HR tone as to why they can't keep things from getting progressively worse. The hours are completely unpredictable. This is expected of a clean desk position, however the aforementioned incompetence of management, in addition to that of most other employees, will add unnecessary hours and strife to your day, regardless of how hard you work. Even if your resolve doesn't break, your body will start to. Work injuries abound, including that of my own, which is hardly handled well by management nor taken as seriously as it should be. If you like anything from 4-15 hour days, this is the place for you.

Explore other reviews about Sedgwick

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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