Dont judge a book by its cover - Anonymous employee Secretlab Employee Review

1.0
1 Mar 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-> Get a free chair after confirmation -> higher basic salary -> Company paid lunch/dinner

Cons

All the other reviews are like rainbows and butterflies but seriously.. -> Demoralising culture Not sure if they think that this is to improve communication internally but if you make a mistake, whole department (seniors, teammates, other department colleagues) will know as it is being shared openly in their communication channel specifically mentioning your name, calling you out. Not ethical and professional. Need to have a tough character to handle “public shaming” culture. (Fyi - HR says this is verryyy normal here. Nothing wrong with this :) ) -> Business practices Not truthful/transparent to their consumers and even more so to their own employees -> Some departments have no respect and manners Words being used by certain employees are just downright rude and disrespectful. -> No structured training or proper guidance Everything was “just go read the manual on the site” But the manual isnt even updated. Mistake is then being made and I get penalised for it even though i followed as instructed. Have to be more independent and seek help from other people. But then it becomes annoyance to this people because they have too much on their plate. End up asking me to ask someone else. Everyone just fends for themselves. Workplace is pretty much setting you up for failure. -> Super stressful working environment This place really not for the faint hearted. Super mentally draining. I started the job very positive, high confidence and love what I do. After working here it makes me hate what I do and rethink my choices

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Secretlab Response
5y
Thank you for taking the time to share your experience with us. We appreciate and value your feedback as an employee. As a performance-driven organization achieving rocket growth, transparency and open feedback in our daily work interactions are highly valued and are integral parts of our culture. They keep us improving personally and as a team and, continuously enable the best ideas and outcomes. That being said, the manner that it is being conveyed should be done in a professional manner (ie, use of the right tone and language that drives constructive and actionable feedback). We understand that fast-growth and high-performance come with higher stress levels and expectations, but they also bring a myriad of opportunities for growth. We are committed to helping our employees adjust, challenge and better themselves and their careers. We would like to continue supporting you in this journey and would like you to reach out to your HoD (if you feel uncomfortable raising this with your manager and/or any of the HR representatives that you feel comfortable with). We are, and will continue to be here to help.

Explore other reviews about Secretlab

1.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- good pantry and lunch provided

Cons

Honestly, a lot. It's definitely a big case of blind leading the blind. A lot of passing the blame around, no one really knowing what they were doing, the only thing the leads do well is blow smoke/wayang. I was specifically in content creation in marketing and the leads there had no idea what they were doing, but when this issue would surface, they would just push the blame elsewhere. There was one good lead who knew what he was doing technically and visually, but he was a terrible person manager. We would have 1-to-1s and I would voice issues, both personal and in our team, of which would get ignored all the time. He didn't know how to lead at all. The product is great, every lead there is just riding the wave of the quality, good job the product team is good at what they do. Very inefficient and not a warm workplace. The pawns work like crazy whilst the leads reap the benefits. Without a doubt, some of the worst leads I've ever worked under.

4.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Hardly any politics, employees have a shared understanding of the vision and direction. Work has global reach, and teams are lean and autonomous. Specialists and individual contributors are more valued, middle-management is kept to a minimum.

Cons

Fast paced, demanding culture, Requires a lot of discipline for self initiated projects for personal and organizational growth.

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