Only care they have is short term profit - Customer Success Manager (CSM) Seamless Employee Review

We are saddened to hear that your experience at Seamless.AI did not align with our company’s values or the experiences of the majority of our team. Our goal has always been to foster a supportive environment where employees feel empowered to grow in their careers and contribute meaningfully. Regarding your concerns about business decisions and employee benefits, we strive to maintain a balance between achieving business goals and creating a positive work environment. We regularly review our compensation structure, perks, and overall employee support, and we take feedback seriously to implement improvements where possible. Recent adjustments have been made based on employee input, and we will continue to evolve in this area as part of our commitment to employee well-being. In terms of leadership, we regret that you felt a lack of accountability from upper management. We recognize that open communication and mutual respect are critical to any team’s success, and we continue to work on ensuring that all voices are heard and valued. As for client relationships, our priority is to deliver value that benefits both our clients and our team. Upselling is only ever pursued when it aligns with client needs and objectives, as we remain focused on ethical business practices. We understand that your experience does not match the majority of the reviews left by employees of Seamless.AI. However, we can confirm the reviews posted on this company profile are heavily vetted by Glassdoor and their compliance moderators before any reviews are posted to company profiles to ensure they meet the platform's guidelines. We appreciate your contribution during your time with Seamless.AI and wish you all the best in your future endeavors!