Pros
Work 1-on-1 with physicians and gain incredible knowledge and experience. The doctors I worked with were so amazing, always open to answering questions and teaching you about their methods. My time in the emergency department is something I will always be appreciative of.
Cons
Scribe America is very focused on their own benefit, rather than the benefit of their employees. The hospital pays them over twice what they pay you, and the company is overall incredibly shady. My best example of this is that they tout that you will get a raise after 3 months of employment, however, for me and many other scribes, this never happened. When our chief scribes realized this and tried to get us our deserved back-pay, HR at ScribeAmerica blocked them from doing so. For a few of us who had worked there full-time for 2 years, we were owed over $2,000. A couple of us trainers were also never paid the extra $1-2/hr when training other scribes. Many of us were forced to try to reach out to HR ourselves, but as this was around the time that COVID hit, things got hectic and we never heard back, though I continued to work until December of that year. I eventually gave up trying and took the loss, as I was exhausted and struggling with mental health due to COVID, then started medical school the next summer; but I truly hope I can help someone else by sharing my experience here.
