Pros
Unique people-centred culture, caring and inclusive with opportunities to grow and progress. Staff are shareholders (employee owned) so they have a say in most things, lots of information shared - good and bad. Family feel, loyal and committed workers in the main. Job security high.
Cons
Decision making is sluggish - takes too long to 'move with the times'. Lack of investment in IT infrastructure makes getting work done difficult sometimes. Over tolerance of under performance means some people go unchallenged for too long.