29 Nov 2017
Santander Response
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Explore other reviews about Santander
5.0
20 Jun 2026
Former employee, more than 3 years
Dallas, TX
Recommend
CEO approval
Business outlook
Pros
WLB, Benefits, hybrid work schedule in Dallas
Cons
Lack of advancement opportunities in Dallas
4.0
4 Jun 2026
Former employee, more than 1 year
Pelham, NH
Recommend
CEO approval
Business outlook
Pros
Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.
Cons
Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.