Good place to pad your resume while working a second job to get by - Anonymous employee Santander Employee Review

2.0
13 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO and the ability to buy more PTO Most of my co-workers, particularly the ones that like to go out drinking after work If you have a laptop you can work from home from time to time OT is offered in some positions

Cons

Like my title suggested, the bank does not pay a living wage. I worked there for 10 years and the only raises that I received was when I took a new position (twice). The cash bonuses that you receive at the end of the year come to about $12 a week after taxes. The cost of living raises are.....not there. Most people that I worked with had to work a second job. A lot of of posted positions that are higher grade levels state that Spanish speaking is a plus, but not required. While that may not sound like an issue, most of the time those positions are given to those that came over from Spain. So, if you want to move up, learn the language. No, they don't offer language lessons. The tech is old, unstable and unusable. The customers of the bank deserve better than what is offered. Whatever Santander introduces, other banks have done it for years. The benefits, medical-wise, fall short. The coverage for the one medical plan that's offered is minimal and the deductibles are high. The only other plan is a medical health savings account. Oh, and the deductions from your paycheck are high and that's WITHOUT a family plan. The dental and vision plans are pretty solid, though. So like I said, work there for a few years, get some experience, get some references, get some pennies in your pocket and then look elsewhere.

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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