Pros
Dress smart everyday, get to dress down on the weekends and occasionally on week days if you donate for a good cause. you can make some good friends there.
Cons
where do I start from. Management: Most of the manager's have their "Fav person" in their team so stay ready to face favouritism. Managers often contradict themselves when you approach them for help during a call. Some managers do not even know what they are doing and makes you wonder how on earth they became managers! Holidays: never get the time you want it off, their holiday booking system is extremely slow and does not work majority of the time, this means you'll have to get to your manager and ask them to get it authorised by the service delivery people. Again, if you're not the favourite colleague, managers will not act as quickly as they would with the ones they absolutely adore. Pay: Salary is very basic, there are other banks who offer a lot better pay.