Burnout Factory Disguised as a Treatment Center - Program Director Sandstone Care Employee Review

2.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Some passionate staff who truly care about clients. Certain teams try hard despite poor leadership support

Cons

Leadership is out of touch with clinical realities—constant pressure for numbers over client care. Unrealistic workload expectations for directors; work-life balance does not exist. High turnover creates constant chaos, with little investment in retaining good staff. Policies and procedures change on a whim, often without clinical input. Little to no genuine career growth—advancement feels political rather than merit-based. Raises are minimal and not reflective of the workload or expectations

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Sandstone Care Response
9mo
Thank you for being open about your experience. This work is demanding, and we really appreciate the care and dedication you’ve brought to supporting clients and your team. We know that heavy workloads and constant changes can feel overwhelming, and we’re working hard to create more stability, balance, and support for staff at every level. Your perspective is important to us and will help us keep improving for both employees and the people we serve.

Explore other reviews about Sandstone Care

5.0
10 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working here has been a really positive experience. The culture is welcoming and supportive, and there’s a genuine focus on work-life balance. Leadership encourages collaboration and creates an environment where people feel comfortable sharing ideas and growing professionally.

Cons

I do not have any cons

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Sandstone Care Response
3mo
Thank you for taking the time to share this, and for being part of the team for several years. It means a lot to hear that the culture, collaboration, and focus on work–life balance have made your experience a positive one. We’re grateful for the work you do and for the role you play in making the culture what it is.
1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

For some roles there is some flexibility and there are a few genuine and good people.

Cons

Based on my experience, I would not recommend this organization as a place of employment. Some of the concerns noted in other reviews were consistent with what I observed during my time there. In my role, expectations often felt misaligned with the actual scope of responsibilities, and there was a recurring pattern of increased workload without an adjustment in compensation. The starting compensation range for many roles also appeared low relative to the level of responsibility required. The individuals working within the organization are highly educated and qualified professionals, and my experience suggests a need for more sustainable compensation structures in relation to workload and expectations. At times, there also appeared to be a limited understanding of the demands placed on clinicians and site leadership, from the perspective of leadership and HR, which impacted clarity around roles and workload distribution. Additionally, the organization would benefit from improved structure, coordination, and more consistent internal processes, as there are inefficiencies related to how the organization operates. Overall, my experience reflects ongoing structural and operational challenges that made the work environment difficult.

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