Literal dream team and company - Strategic Customer Success Manager SamCart Employee Review

Great people and a strong, positive company culture. It’s remote-first, collaborative, and supportive, which makes day-to-day work enjoyable. The product is fun to sell and work on, and the customer base is engaging and passionate. There is also a large opportunity in the market, which makes the mission feel meaningful and exciting.

Company growth has been relatively flat, which has limited opportunities for upward mobility and career progression over time.

I waited some time before leaving a review. Especially after the sting of being laid off which I didn’t want to affect my review. SamCart is a special place and definitely the best place I’ve ever had the pleasure of working. The friendships I have created, the knowledge I received, and the culture I got to be apart of and help create was something to be proud of. I was able to work with very smart people and look up to some of the leaders in this company who I’d like to emulate as I grown in my career. Benefits were great I was able to receive free therapy and medical care which you simply could not beat! I hope to find a new home that is similar to SamCart with work life balance, benefits, and a great culture.

Only drawback was my direct manager was very unorganised and brought a sense of drama and chaos to the team. I believe some of my work could have been perceived in a negative light since our work was very much tied together. I would have wished to work with the head more often and gained more mentorship from her.