Not a good long-term job, and the job title name is incorrect for the position. - Maintenance Sam's Club Employee Review

2.0
8 Jul 2023
Recommend
CEO approval
Business outlook

Pros

- Okay pay for the area - Fast gain of PPTO (Protected Paid Time Off) - A few managers were great and knew what they were doing

Cons

- Not actual maintenance work, its janitorial, and that's all it is. - No proper training for the position - Inconsistent schedules - Even with your availability set at a certain time that works for you, you will still get scheduled anytime they want you there, and gain false points. - Terrible point system (sick, car breaks down, doesn't matter its points, and you will be fired with no leniency) - In this position you are required to stop your task, and clean anything, and everything, even if its for a little bit of water on the floor, and a non-"Maintenance" associate is near. - When the upper management comes to the location you will be demanded to stop more important task, to please the managers smaller cleaning task so they can keep their manager positions safe.

Explore other reviews about Sam's Club

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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