Working at Sam's Club was very confusing. - Anonymous employee Sam's Club Employee Review

1.0
10 Dec 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

there are some good opportunities for growth if you are able to get in good with management. otherwise if will be very frustrating.

Cons

The management is always changing!! It is very hard to feel secure about your own job when the top managers are being fired or replaced, and that's not due to them moving up in the company. It seemed like it was fairly easy to become a manager but very hard to keep that position. Many of the managers ended up stepping down to lesser paying and lower positions.

Explore other reviews about Sam's Club

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Happy with flexibility and level of stress

Cons

Limited opportunity for advancement after a certain level

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Sam's Club Response
2mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
1d
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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