Sam's Club has great associates and great benefits, however, it needs better opportunities in the field. - Assistant Manager Sam's Club Employee Review

3.0
29 Oct 2009
Recommend
CEO approval
Business outlook

Pros

Feels like a family, good benefits. Sam's Club values your family life in relation to your work life, which is great. I have a great group of associates who I work with, and I appreciate the relationships that exist.

Cons

However, promotions aren't necessarily given out fairly. You work 45-50 hours minimum per week. Limited positions within the field to move up, and a lot of competitiion amongst other assistant managers.

Explore other reviews about Sam's Club

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Consistent Schedule and expectations. Every employee in the store is helpful

Cons

Can get very busy and sometimes understaffed

1
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Sam's Club Response
2mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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