Very Retail, Blue Collar Environment - Anonymous employee Sam's Club Employee Review

3.0
15 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small town life - great for families. Great schools and things to do for kids and families. Good cost of living in Bentonville. Bonuses were good. Relocation package was very good. Some really good managers and leaders. I had a lot of really great peers and people to work with from all over the country. Interesting work. Innovation was the goal.

Cons

Odd culture. Even at headquarters it was heavy blue collar. They liked to move people within the company and give them jobs they had no prior training, skills or ability. Did not provide proper or updated training. (Lots of Dale Carnegie, few conferences etc) Health insurance cheap and terrible. Digital/IT are an afterthought. Many in leader roles lacked digital experience, knowledge and often ended up being a barrier to moving forward and then wondered why. The IT systems out-dated and required a lot of cheap labor to keep stitched together. Walmart methodology whatever we need we squeeze out of our suppliers/vendors--we try to get something (talent, time, money, resources, pricing) for practically nothing. Trip over $1000 to save $1 Short-sighted work hard, not smart mentality if you move here and don't want to work at Walmart or a supplier, there is little else in area to work for.

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5.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Liked the work and the people

Cons

Management was difficult and scheduling was bad

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Sam's Club Response
4mo
Thank you for sharing this wonderful review. We appreciate you and all you have shared.
1.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is good and so are the benefits.

Cons

This is the worst job I have ever had. I made it 3 weeks before leaving and never coming back. They had me working 12 hour shifts when I was scheduled for 8 but couldn’t leave because I wasn’t finished with the large workload they piled on me. There was absolutely no teamwork, our manager just abandoned us so they could go hang out with their friends. There was no organization, no structure. 100% sure my manager never even knew my name. They had us breaking down pallets just to restack them. There are no consequences for management at all, they can basically do whatever they want and nobody is gonna do anything to stop it. If they're short they throw you into different departments with no training.

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