Good benefits and pay compared to other places but fast, understaffed and under pressure most times - Hms Associate Sam's Club Employee Review

3.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

You work alone most of the time Not micromanaged Managers really don’t care what you do as long as you get the job done and practice food safety Early shift 4am-12:30pm

Cons

Fast paced Understaffed most times Cold Management doesn’t know how to talk to employees most of the time until they see you about to quit

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Sam's Club Response
6mo
Thank you for this detailed review. This feedback is so important.

Explore other reviews about Sam's Club

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Consistent Schedule and expectations. Every employee in the store is helpful

Cons

Can get very busy and sometimes understaffed

1
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Sam's Club Response
2mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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