Absolutely the worst employer! Unless this is your last stop stay away from the PA center!! - Back Office Sallie Mae Employee Review

1.0
14 Nov 2013
Recommend
CEO approval
Business outlook

Pros

I'm being perfectly honest .. not much.. decent cafeteria

Cons

Poor back office management, advancement comes from popular vote, not by tenure. In fact, your co-workers and management will be so nosy that they will start to pry into your personal life and then judge you. In addition, they will walk around with conceit on how much better they are than everyone else, at least the " norm" not everyone, or the call center.

Explore other reviews about Sallie Mae

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-It supports a very good work-life balance, and the workplace stays calm and composed. -The team is close-knit enough that it feels almost like an extended family.

Cons

-Compensation and increments could be improved. -AI usage and development should accelerate to meet industry demands.

4.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

- I genuinely enjoy the people I work with, and that goes a long way. The culture feels supportive and respectful, not cutthroat. - The company regularly asks for feedback through “Pulse Check" surveys—and it doesn’t feel like they disappear into a black hole. - Strong focus on work-life balance with real resources to back it up. - Fun, engaging activities like desk holiday bay decorating, chili cook-offs, and the Sneaker Ball help break up the work routine. - Encourages professional growth with free LinkedIn Learning, support from department heads, and side-by-side learning opportunities. - Hybrid work is a plus. I remember when remote work was a pipe dream, so I don’t take that flexibility for granted. - Just hit my 3-year anniversary and got increased PTO—always a nice milestone. I plan to be here for the long haul. - Final thought: I’ve yet to find a perfect company, but I can honestly say Sallie Mae is close enough. I hate to sound like a marketing campaign, but a happy employee is just a happy employee—and that’s how I feel here.

Cons

- Like most places, it’s not perfect. Processes can always be improved, and some things move slower than you’d like. - Pay feels fair, not amazing—but not something I’m upset about either. I don’t know many jobs that pay “enough,” honestly. - If you’re looking for a flashy startup vibe, this might feel more steady than exciting.

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