Hated it - Anonymous employee Sallie Mae Employee Review

1.0
13 Jul 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They offer good pay, vacation time, sick leave and 401k. The health and dental plans have a low monthly contribution.

Cons

If you work in the call center you will be treated like a number and not a person. You are even timed when you go to the bathroom. They say they like to promote from within but after nearly 4 years there I was never given the opportunity. Eventually my job was shipped overseas.

Explore other reviews about Sallie Mae

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work culture is quite chill and results-focused. The office space is also quite decent.

Cons

Being a bank, it’s highly regulated so everything we do must go through a thorough compliance review.

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The biggest pros for me are the people and the opportunities for growth. The culture is very team-oriented, and there’s a genuine willingness to support one another and see each other succeed. I also appreciate that the company is open to trying new approaches and evolving how we work, which creates meaningful opportunities to learn, take on new challenges, and continue developing professionally.

Cons

One area for improvement would be system modernization, as updates and enhancements can be slow and sometimes create inefficiencies in day-to-day work. Additionally, communication across departments during issues or changes could be more consistent and timely to ensure teams are fully informed and able to respond effectively.

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