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      Saia LTL Freight

      Engaged employer

      Saia LTL Freight reviews

      Good Talents Thrown Away - Customer Service Representative Saia LTL Freight Employee Review

      4.0
      29 Nov 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Local management was stellar at Meridian ID location Competitive pay Competitive benefits Flexible and responsive local management Positive, & customer focused ethics Business to business industry, M-F hrs, no weekends

      Cons

      Weak leadership from senior management after period of rapid growth Each office & terminal is their own fiefdom - some better than others Significant disconnect & lack of communication within this corporation

      avatar
      Saia LTL Freight Response
      7mo
      We're grateful you were a part of the Saia Family for 8 years! Thank you so much for your service to our customers and for taking the time to share your feedback. We truly appreciate knowing what you enjoyed about working with us. We also value knowing your concerns and where you see improvements are possible, so thanks for sharing that too!

      Explore other reviews about Saia LTL Freight

      5.0
      10 Jun 2026
      Senior benefits manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pto vaction and sick for exempt

      Cons

      No bound and full onsite

      avatar
      Saia LTL Freight Response
      2w
      Thank you for sharing your review! We're grateful for the time you dedicated to our team, and we love knowing it was an overall positive experience. We wish you only the best!
      1.0
      16 May 2026
      Dockworker
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, pay, depending on who you talked to understanding.

      Cons

      No work life balance you live at work. Management sucked depending on the situation. They will act like they care but don’t. And will constantly rub it in your face we helped you a lot over the years. Oh and if you are female and get sexually harassed and report it well management will tell you to suck it up and deal with it.

      avatar
      Saia LTL Freight Response
      1mo
      Thank you for sharing your feedback and bringing these details to our attention. We're so sorry you had this experience. Please know that we take your concerns seriously and will be investigating further - clearly, what you describe is unacceptable. If you're willing to share additional details, please email us at humanresources@saia.com. Thank you and we wish you only the best going forward!
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