It Has Become A Mess Since The Layoffs. - Store Service Specialist Safelite AutoGlass Employee Review

3.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers are great, and the techs are great. Pay is pretty decent, I feel.

Cons

Kansas City CTU has had no manager since Spring of 2025. Be prepared to do lots of work yourself with no direct supervision or help. Also be prepared for many things to fall on you due to this as well. My hiring process was also very confusing, as this is a new role, and a seasonal one. No one knew what location I would be at at first, as I was originally supposed to be hired as a Customer Advocate after getting laid off last August, and I was lied to and promised different things that ended up not being true.

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Safelite AutoGlass Response
10mo
We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

Explore other reviews about Safelite AutoGlass

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Making bank bro. Driving Range Rovers

Cons

There are none. Best place ever

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Safelite AutoGlass Response
2d
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Training throughout

Cons

Micromanagement If we get pulled into a meeting it usually comes with some sort of write up, even if doing well and good KPI , they consistently will find a reason for issues with performance. Feeling stuck, if you have even 1 negative performance review you cannot move to full time or request a role change within the company.

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