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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Flexible and Caring Company - Customer Care Representative (CCR) Safelite AutoGlass Employee Review

      5.0
      16 Oct 2024
      Customer care representative (ccr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible- offer Early outs, Days WO pay off, weeks and month without pay off (DWOP), PTO Paid time off accrued Caring- they are family oriented and care about families Communication- they Communication changes and hold weekly team meeting to keep you on track Meetings- one on one and team coaching Growth opportunities- opportunities to grow and make more money! Grow at your own pace! Stress free- easy going calls Remote -work from home Offers many schedules full time and part time Benefits are great Upbeat, positive work experience Team support and engagement Door always open policy Fair and considerate coaches Commission for sales

      Cons

      I have No CONS to list!

      avatar
      Safelite AutoGlass Response
      1y
      Thank you for taking the time to leave a review! Our goal is to provide the tools, information and resources to position you for success, along with support and opportunity for a rewarding and fulfilling career.

      Explore other reviews about Safelite AutoGlass

      5.0
      19 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good starting pay and training program

      Cons

      Customers aren’t always nice and like to hang up on you

      avatar
      Safelite AutoGlass Response
      4d
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      1.0
      24 Jun 2026
      Master technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

      Cons

      Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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      Safelite AutoGlass reviewsSafelite AutoGlass Customer Care Representative (CCR) reviewsSafelite AutoGlass review