Terrible company - Install Technician Safelite AutoGlass Employee Review

2.0
11 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Training. It's a great for giving experience in the industry but not good long term

Cons

Terrible corporate, all you'll hear about is selling wipers, customers are the worst haven't had such terrible interactions with customers even in my 6 years in retail. Over worked and underpaid literally. Prepare to have no life outside of work as you'll be working 6 days a week more often then not. Hours are 7 am to whenever your done, and they over route you consistently. Your raises are tied to arbitrary statistics that they just raise the bar on if your to close to hitting them. One being customers reviews. 1 bad review will require 20 perfect reviews to balance out. Others being wipers sales, how many installs you do a week, and time spent on each install. Routing is terrible it's not uncommon to be 30 minutes in between each job. Plus the traffic and the fact the vans are tracked with with geo tabs that report back if you go over the speed limit by 3mph, of you brake to hard, if you take a corner to hard, if you idle your van for more than 5 minutes, which is easy to do when your taking your mandatory 30 minute lunch break, and you don't want to have a heat stroke in the cab of your van. Overall I hate this job more than any other I've had, they're a terrible company, and when I quit I will never work for them again, or use their services just out of pure spite. Amazon gets all the press because they're employees have to pee in bottles, we'll that this job you'll crap in a home depot bucket because your over routed so badly.

Explore other reviews about Safelite AutoGlass

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

avatar
Safelite AutoGlass Response
4d
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

Cons

Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

See reviews by: Helpful|Rating|Date|All